If I had only one hour to save the world, I would spend fifty-five minute defining the problem, and only five minutes finding the solution. (quote often attributed to Albert Einstein)
Start your next major digital transformation project on a solid foundation by developing a shared understanding of the current state of people, process, and technology.
- Understand the business problems to solve before applying technology.
- Help your team see the big picture for your business in a new light.
A reliable way to bring massive drama into your organization is to select a technology “solution” before having a clear understanding of the problem you are solving. Too often, desperate business leaders enticed by shiny software features think that they can purchase a “silver bullet” software to solve their process inefficiency. It's not an uncommon assumption. In the past, you could get away with that thinking. Today things are moving too fast for the old technology approach.
Digital transformation is rarely ever only about technology.
Having an understanding of the current state of your business processes and the context in which they operate before you select and implement technology is highly recommended.
Implementing technology before you have a clear understanding of the business problem(s) to solve can lead to chaotic and lengthy implementations, unexpected cost and time overruns, misunderstanding between you and your solution provider, and surprising expansion of project scope.
You could just assign a team of your own resources to study the problem on their own, and do it as a side job, which typically can take months to complete and results in incomplete perspectives. It is difficult to let go of your own process lens. Accounting sees end to end business process very different from sales and very different from credit or documentation. You have to consider multiple lenses to get the full picture of the current process and technology situation.
With experienced workshop design and facilitation utilizing equipment finance specific visual frameworks, I can help your team quickly develop the understanding of the current state of your application landscape and business process in as little as two days.
In just two days, with a focused cross-functional team, we can develop a shared understanding of your business context, application landscape, and selected end-to-end processes so that you can see clearly those areas to prioritize transformation of internal business processes and customer experience.
In my workshops, we often discover actions you and your team can take now to improve process efficiency without large technology investments. We also see together where it makes sense to invest in technology over time. This helps you to transform ideas into action in the short term and reveals practical considerations for your long-term strategic roadmap. More than just which technology to implement when, we look at which processes to address and when and tie that back to your WHY.
- Full lifecycle end-to-end process mapping takes two days.
- Selecting either end-to-end Origination or Back Office process focus takes 1 to 1 1/2 days.
Workshop Objective: create a multi-faceted big picture view and shared understanding of the current state of your end to end leasing lifecycle and technology landscape to serve as a key input for further prioritization and planning to create your strategic business technology roadmap.
- See the big picture by viewing your business process and technology holistically from a variety of perspectives to identify areas to focus on optimization to improve both internal and external facing processes.
- Gain visibility into the technologies that support your current end to end business process and identify opportunities to better leverage technologies that you already have in place.
- Identify process inconsistencies and opportunities for standardization and process optimizations that could help you to drive down cost and realize efficiency gains.